Policies & Rules of the House
At La Casa Celeste, we strive to make every guest's stay relaxing and enjoyable. In order to do that, we have have the following policies and rules of the house:
Check-in is open between 15:00 - 18:00. If you require an earlier or later check-in, we must be notified in advance of your arrival. Otherwise, there will be an extra charge of €10 for check-in before 15:00 and after 18:00 until 19:00. If you check-in after 19:00 until 21:00 there will be an extra charge of €20. The absolute latest possible check-in is 21:00. A valid ID is required for all guests.
A tourist tax of €2 per person per night will also be collected at check-in.
Reservations must be made in advance and payments not made in advance will be collected at check-in. We accept cash and credit cards, but we do NOT accept Bancomat. We do not accept payment upon check-out. Occasionally, we are able to accommodate same-day bookings depending on room availability and check-in time.
Check-out is promptly at 11:00 am. No exceptions.
For guests staying more than one night, your room will be cleaned and towels changed every third day. You may also request your room not be cleaned during your stay. Bedding will not be changed during the length of your stay except for special circumstances. If you require your room to be cleaned before the third day, simply ask. La Casa Celeste is committed to operating an eco-friendly house, and we have these conditions in place to conserve water and energy. We appreciate your cooperation and understanding.
We offer a variety of extras that can be purchased with cash during your stay. Some extras require an appointment or reservation, and payment for these will be collected at time of service.
Afternoon lunch, Pool-side bar, Cocktails and beverages: see our menu for options and prices
Dine with us: €20 per person for a 3-course meal plus dessert (reservation required)
Laundry: €15 per 5kg load, wash and dry
Rules of the House
We can only accommodate dogs in our first-floor Mondovì suite. The room has a separate door with access to the back garden for your pets to potty. There is an additional charge of €20 per stay for pets; however, it is at the owner's discretion to waive this fee.
Smoking is permitted outside only, and only in designated areas. Please be respectful of our non-smoking guests and guests with children by not smoking too close to them. If we detect any smoking in your room, your card will be charged a fine of €500.
After you check out, if there are any items in your room provided by La Casa Celeste, such as hair dryers, towels, pillows, bedding, tea trays, etc., that are missing, your card will be charged a fine of €250.
Please switch off all electricity including air-conditioners and fans when you leave your room. Otherwise, your card will be charged a fine of €150. Please ask for the A/C remote control.
We love music and do not mind music being played outside in any of our guest areas. However, we do ask that you be considerate of our other guests and neighbors and keep the volume low.